Cash passport complaints

Complaints Procedure - sainsburysbank. I heard about the Mastercard Cash Passport you can purchase through Canada Post and thought it would be a good idea based on what I read. Should you wish to make a complaint , please view our customer support section.

Please note that, for security reasons, you must NOT include your full Sainsbury’s Bank Multi-currency Cash Passport number in any written correspondence. Please call us directly via the following numbers. After I made a transfer from my bank account to Travelex Cash Passport , I got an e-mail to call customer service. I have had my cash passport card for just over a year now, have no problem using it to pay for things but cannot use it online for seeing my account or topping up. We are committed to providing you with the best possible customer experience.

Please read the complaints procedure located here. To dispute a transaction If you would like to dispute a transaction, you can call the Card Services team using one of the numbers on this page and they will check the transaction details for you. For more information, please refer to our complaints procedure. Cheeky fees, confusing infrastructure and poor customer service They cheekily build into the small print of cash passports an inactivity fee (months - not very long for a specific currency travel card) and also a cash out fee which they charge to recover your funds should you wish to!

Look very carefully at the TC. The best way of obtaining cash is to use a debit card to get money out of ATMs from your usual account, just like you do at home. My complaints to Cash Passport received little response. My wife has now cut hers up and we will never use or recommend it again. I have since been made aware of many other complaints online and bad experiences through word of mouth.

Funds were loaded accidentally to my cash passport account. They then reversed them for me and now after nearly months cannot get on being able to access the money. No on where they have reversed the money to.

Customer Service give no and therefore, money is gone. Select your Cash Passport. Card Multi-Currency You can load more than one currency. Your Cash Passport reviews make it easy for others in our community to find the best possible products. As one of the many providers of prepaid cards on the market today, the Cash Passport Multi-Currency MasterCard is a great way to avoid using cash abroad.

Read or write your own The Co Operative Bank Cash Passport review at Smart Money People. We collect customer reviews from people like you, so that our community can find the best prepaid cards on the market! Was talked into taking out a cash passport when booking a holiday through CO-OP Travel. Profits Passport Review – $2K Cash Payments or Scam? We want customers to let us know how the service can be improved.

Your comments will be dealt with in confidence. Cash Passport is issued by Travelex Card Services Limite pursuant to license by Mastercard International. I have wasted days trying to access funds in the USA.

You can get in touch with the general Passport Office complaints number if you don’t know which complaints department would be able to deal with your complaint in the most sufficient way. The Passport Office complaints number can be dialled. Travel Money Card Access your money overseas Use your Cash Passport in-store, online or at ATMs at millions of locations worldwide like you would a credit or debit car except with your own prepaid funds.

For a convenient, prepaid card that offers no foriegn transaction fee, the Cash Passport Mastercar available at Canada Post locations , can help you save on foreign transaction fees. I prepared my paperwork and lodged it with the Ombudsman and they made contact with the other side. If you have a more suitable debit card for loading the Prepaid card and can pick up the card from one of the available Travelex sites, I would recommend taking the Cash Passport Globe instead.

Getting it via TopCashBack and choosing the GLOBE option when choosing a currency car will get you 0. Simultaneously and safely carry currency in Australian Dollars (AUD), Canadian Dollars (CAD), European Union Euros (EUR), Japanese Yen (JPY), Mexican Pesos (MXN), and United Kingdom Pounds (GBP) on one card. A Cash Money Card works like a debit car so each customer is given a PIN to enter at the pay point. You can also use the cards when shopping online or to withdraw money from an ATM.