Australia post missing parcel complaint

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One carding complaint in particular was highlighted by the ombudsman : “A customer who was housebound due to surgery purchased an item online. To find out more about this type of complaint , read our Whistleblower Reporting information sheet (PDF 148kb). Complaints , claims and compensation.

Gifts worth almost $6were either destroyed or missing from the parcel. Australians are complaining about their deliveries sitting. I have followed all his demands, and answered numerous messages, and wasted enough of my time. Glad eBay made the right. It turned out the parcel had gone to a house on the right street but the wrong number.

Looking at that photo, I was able to work out from the colour scheme of the verandah which house it was, knocked on their door and retrieved it. Scams If you believe you have paid for a product the seller had no intention of sending, view our If you are scammed page. Enter your details to manage your enquiry.

The top complaints.

Are you a business customer? All other customers. Online department store purchases are up 4per cent, while fashion purchases have trebled (up 2per cent).

Please complete a missing item form. Use our letter to request the retailer takes action. It’s a express parcel that has to travel 22kms long way not the slowest had a parcel take days to travel 45kms why am I charged express.

I assume the parcel was then stolen after being left outside. I ignored this request. Things go funny usually after you have moved to a new address. Archive View Return to standard view. Participant reference: whrl.

We’ve introduced some other changes to take account of the impact of. A fee of of the value, with a minimum charge of €per packet or parcel , is charged by An Post for customs clearance of parcels imported from countries outside the EU. This fee is in addition to any duty or VAT payable. Find out more about customs charges. Mr Appel, who lives in Brisbane and runs a side business through eBay, has had parcels lost by the national carrier on numerous occasions.

Today aus post decides that it has become unsuitable to leave it with the rest of the post causing a delay on my parcel which I needed for today. You can rest assured StarTrack will continue to deliver the same great service.

Going back a little further it looks par for the course. Is anyone else having trouble? It seems that every second item I post or am expecting either goes missing or is extremely delayed.

Ever since, she has not tried to deliver any parcel but instead leaves the post card in our mail box. So last night i decided i will wait tomorrow morning. We do this by delivering mail, helping businesses and consumers with parcels , and providing a national retail network that supports local communities and organisations.

As the needs of the community have evolve so have we, with a range of. Printed label, took parcel to locker. So eventually it timed out, and I have no idea whether my parcel is in the system or sitting mouldering in that locker forever.